Metal Stacks refund, return and exchange policy is limited to five (5) business days from the date you receive the item. You must notify Metal Stacks Customer Service Department via telephone at 561-529-3001 within five (5) business days from the date you receive the item and follow the instructions provided to you at that time. Shipping and handling charges are non-refundable. You are fully responsible for all taxes, as well as return shipping and handling costs, including insuring your return shipment. Metal Stacks may reject any returned or exchanged item that does not conform to these terms. Shipments returned to us will not be held more than 3 days. In the case of a request for an exchange, Metal Stacks expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund your money should an acceptable replacement be unavailable. Returns, refunds and exchanges are subject to Metal Stacks Market Loss Policy. All market gains on refunds, returns, and exchanges shall belong solely to Metal Stacks.2. Metal Stacks Market Loss Policy
Upon issuance of an order number following a purchase from Metal Stacks, the price is guaranteed, and you may not cancel the transaction. The transaction may only be offset at Metal Stacks current asking price. If your item is cancelled, you are responsible for any deficit between the price at which Metal Stacks sold the item to you and the offsetting purchase price. As set forth above, all cancellations are subject to our Market Loss Policy. Market gains on cancellations or returns shall remain the property of Metal Stacks. Furthermore and to the extent Metal Stacks does not have any of your funds in its possession, Metal Stacks reserves the right, in its sole and absolute discretion, to charge market loss fees to any credit card you have on file with Metal Stacks. Without limiting any other legal or equitable rights and remedies that may be available to Metal Stacks, Metal Stacks may elect to apply any and all of your funds in its possession to satisfy your monetary obligations and/or may offset any obligations that Metal Stacks may have to you Metal Stacks also reserves the right, in its sole and absolute discretion, to apply any/all funds in its possession toward the satisfaction of your obligations to Metal Stacks.